Getting Started
- Register and create your account
- Operator profile
- Add a tour listing
- Add your tour
- Save, preview and publish your tour listings
- Manage your profile and tours - your dashboard
- FAQs
It’s a 3-step process to get started with the Tours Management System (TMS):
- Register and create your account
- Create an operator profile – we will then review and activate this for you
- Start adding your tours – the listings that will appear on visitscotland.com
Please note:
- You can manage your operator profile and tour listings at any time via your dashboard – access this from the tool bar at the top of any page
- All fields marked with an asterisk (*) are mandatory
- Messages will appear in red at the top of any page if there are any issues or omissions with the information entered
- Our Customer Services Team are available to help and support you with this system - email the team at customerservices@visitscotland.com
1. Register and create your account
Go to https://tours.visitscotland.com/tms/register
Complete the following mandatory fields:
- Company name
- Full name
- Email address - this will also be your username
- Password - must be at least 9 characters long, contain 1 letter and 1 number or special character
- Password confirmation
Please read the terms and conditions on the right-hand side of the screen and tick the boxes to confirm:
- You are not a robot
- The information provided is accurate (please note by submitting the form, you are agreeing to the Working with VisitScotland Terms & Conditions)
Click register with VisitScotland tours
2. Operator profile
Once you have registered, you can login and complete your operator profile. The information entered in this profile will appear in each of your tour listings on the website once you have created and published the tour.
Create your operator profile
Go to https://tours.visitscotland.com/tms/login
- Select either 'login and complete your operator profile' button from your email, or login on the top right of the page of TMS
- Enter your registered email address and password then click login
- You will land on the operator profile page. Complete the following mandatory fields:
- Logo or profile image – min resolution: 240 x 120 pixels / max resolution: 3200 x 2400, maximum file size 10mb JPG or PNG,
- Company details and address
- Web & social links
- Contact information - this information is private and for our internal systems only, it will NOT be visible on any of your tour listings on the website
- Click submit for review
Your account will be reviewed by our Customer Services Team. You will receive an email to advise when your account is active and you can then start to add your tour listings.
3. Add a tour listing
Once you have received an email confirming that your account is active, you can start to add your tour listings.
Go to https://tours.visitscotland.com/tms/login
- Enter your registered email address and password
- Click login
- You will land on your dashboard - this is your central hub to add and manage your listings. More details on your dashboard can be found in the manage your profile and tours section.
- If you are not already in your dashboard, access it by selecting dashboard on from the toolbar on the top right of any page
4. Add your tour
You can add all relevant tours for your business and these will appear as individual listings on visitscotland.com.
- From your dashboard, click the blue add a tour button
- You will land on create a new tour page
- The table below provides information for completing each section on the tour page
- Don’t forget to save and publish your tour to the website
Section |
How to |
Notes |
Header Image |
|
|
Tour Information |
|
|
COVID information |
|
|
Additional Tour Information
|
|
|
Offers
|
|
|
Gallery
|
|
|
Videos
|
|
|
5. Save, Preview and Publish your Tour Listings
The following options are available to you on your tour page:
- Select save as draft at the bottom of the page to create a draft tour listing
- You will be taken to your dashboard where a green bar will appear at the top of the page: tour successfully created
- This has created the tour as a draft and it will remain in your dashboard but it is not yet live on visitscotland.com
- You need to save and publish to make your tour listing live on visitscotland.com
- You can preview your draft tour using the yellow preview button to see how it will look on the website before you publish
- Dashboard status will change to draft
- Preview your tour to see how it will look on visitscotland.com before you publish
- You can preview a tour in any of the following ways:
-
- At the bottom of your tour page - before you save as draft or save and publish
-
- From your saved draft tour in your dashboard – find the tour you wish to preview, click the blue actions button at the right-hand side of the tour listing and select preview
- Save and publish your tour listing to make it live on visitscotland.com. Listings will be live and visible on the website within 15 minutes
- You can save and publish a tour in any of the following ways:
-
- From the bottom of a new tour page – we highly recommend you preview your tour first
- From your dashboard - find the tour you wish to publish, click the blue actions button at the right-hand side of the tour listing and select publish
- You can also publish expired or unpublished tours from your dashboard
- A green bar will appear at the top of the page: tour was successfully updated with status published
- Dashboard status will change to published
- Save and unpublish your tour listing so it is no longer live on visitscotland.com
- Saved and unpublished tour listings will remain in your dashboard and can be edited or published in the future
- You can save and unpublish a tour in any of the following ways
-
- From the bottom of your tour page
-
- From your dashboard - find the tour you wish to unpublish, click the blue actions button at the right-hand side of the tour listing and select unpublish
- Dashboard status will change to unpublished
6. Manage your profile and tours - your dashboard
Your dashboard is your central hub to manage your operator profile and tour listings.
- If you are not already in your dashboard you can access it by selecting dashboard from the toolbar on the top right of any page
- All tours are in your dashboard, whether they are draft, published or unpublished
The table below details how to use your dashboard to manage your profile and listings.
Dashboard option |
How to |
Edit your operator information |
|
Add a new tour |
|
View existing tours
|
|
Find a tour
|
|
Edit a tour
|
|
Preview a tour
|
|
Publish a tour
|
|
Duplicate a tour
|
|
Unpublish a tour
|
|
7. Frequently asked questions
- If you have forgotten your password - follow the ‘forgot your password’ link on the login page. Enter your email address and click send reset link. You will receive an email with details of how to reset your password and confirmation once this has been done.
- If you have forgotten the email address you registered with – contact us at customerservices@visitscotland.com
- The team will aim to review and activate your account within 2 working days during our office hours (Monday to Friday, 0900 -1700).
- You will receive an email notification as soon as your account has been approved. Please also check your junk/spam folders.
- Contact customerservices@visitscotland.com if you would like to speak to someone about your account.
After registering and adding your operator details, you still need to add tours. It is these tours which appear on our website. Log into your dashboard and click the blue “Add a tour” button.
TMS is not currently mobile compatible.
Email customerservices@visitscotland.com with the exact wording of the highlight and we can get this added to TMS.
It is vital you add starting points in TMS as this populates the Starting point box that the visitor uses when searching for tours. If you do not have anything populated in TMS, your tour will not be found in the relevant visitor searches.
The Highlights and Themes sections in the Additional tour information section of your tour