This page is for tour operators. If you're a tourism businesses, have a look at our extranet user guide instead.
There's a three-step process to get started with the tours management system:
Please note that you can manage your operator profile and tour listings at any time via your dashboard. You can access this from the tool bar at the top of any page.
All fields marked with an asterisk (*) are mandatory. Messages will appear in red at the top of any page if there are any issues or omissions with the information entered.
Our customer services team are available to help and support you with this system. You can reach them at customerservices@visitscotland.com.
Go to the tours Management system registration page and complete the following mandatory fields:
After reading the terms and conditions, please:
Please note that by submitting the form you are agreeing to the working with visitscotland terms & conditions.
Read the working with visitscotland terms & conditionsOnce you've registered, you can login and complete your operator profile. The information entered in this profile will appear in each of your tour listings on the website once you have created and published the tour.
Start by clicking on the button that reads "login and complete your operator profile" in an email you receive from us. Alternatively, you can log in on the top right of the page of the tour management system.
Once you entered your registered email address and password, click "login". You will land on the operator profile page where you can complete the following four mandatory fields:
Please note that your contact information is private and for our internal systems only. It will not be visible on any of your tour listings on the website. Once you're done, please click "submit for review".
Next, your account will be reviewed by our customer services team. You will receive an email to advise when your account is active, allowing you to start adding your tour listings.
Go to the tours management system login pageOnce you have received an email confirming that your account is active, you can start to add your tour listings. You can add all relevant tours for your business. These will appear as individual listings on visitscotland.com.
Begin by going to your dashboard, where you can click on the button "add a tour". This will make you land on a "create a new tour page" where you can create your tour listing.
When you done, click the button "save and publish" to make your tour appear on visitscotland.com.
The following table provides information for completing each section on the tour page:
|
Section |
How to |
Notes |
|
Header image |
Select choose file to browse through your images and select the most appropriate one. Add description, credit and location to the relevant fields. |
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Tour information |
Add tour name, a short description and a more detailed long description to the relevant fields Format the text and add hyperlinks by highlighting the word you want to hyperlink, click the paperclip icon and add your URL Select relevant tabs to enter the information in different languages if required |
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Additional tour information |
Complete all fields and tick boxes as relevant Multiple options can be selected for:
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Offers |
Under offers, select add an offer on the right-hand side of the screen. Complete all fields as relevant. Select relevant tabs to enter a description in different languages. Select add an offer again to add more than one offer. To remove an offer, select remove at the bottom of the offer box. |
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Gallery |
Under gallery, select "add an image". Select choose file to browse through your images and select the most appropriate one. Select "add an image" again to add more than one image To remove an image, select "remove". |
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Videos |
Under videos select "add a video". Add the video URL to the relevant field. Select "add a video" again to add more than one video. To remove a video, select "remove". |
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You can click on the button "save as draft" to create a draft tour listing.
Hereafter, you will be taken to your dashboard where a pop-up will appear at the top of the page that reads "tour successfully created".
Your tour is now a draft and will remain in your dashboard, but it is not live on visitscotland.com until you press the button "save and publish".
You can preview your draft tour clicking on the button "preview" to see how it will look on visitscotland.com before you publish it.
You can preview a tour in any of these two ways:
go to "saved draft tour" on your dashboard. There, you can find the tour you wish to preview. Click the button "actions" to select "preview"
Save and publish your tour listing to make it live on visitscotland.com. Listings will be live and visible on the website within 15 minutes.
You can save and publish a tour in any of these three ways:
Afterwards, a bar with the text "tour was successfully updated with status published" will appear at the top of the page. Your dashboard status will change to published.
Save and unpublish your tour listing so it is no longer live on visitscotland.com. Saved and unpublished tour listings will remain in your dashboard and can be edited or published in the future.
You can save and unpublish a tour in any of these two ways:
from your dashboard - find the tour you wish to unpublish, click the button "actions" on the tour listing, and select "unpublish"
Your dashboard status will change to unpublished.
Your dashboard is your central hub to manage your operator profile and tour listings.
If you are not already in your dashboard you can access it by clicking on the button "dashboard" in the toolbar on the top right of any page.
All tours are in your dashboard, whether they are draft, published, or unpublished. The following table details how to use your dashboard to manage your profile and listings:
|
Dashboard option |
How to |
|
Edit your operator information |
Click the button "edit" on your dashboard page. |
|
Add a new tour |
|
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View existing tours |
Under "tours" on your dashboard, you will see the name, description, last updated date and status of all your tour listings. Click on the button "actions" in any of your tour listing to edit, duplicate, publish, unpublish, or preview your tour listing. |
|
Find a tour |
Use the search box function to find specific tours You can filter the list by "draft", "published", or "unpublished" tours |
|
Edit a tour |
You can edit any details of an existing tour at any time. In the tours section find the tour you wish to edit, either click the name of the tour or click the button "actions" in your tour listing and select "edit tour". Once you have edited your tour you will have four options, save as draft, preview, save and publish, and save and unpublish. |
|
Preview a tour |
Under "tours" on your dashboard, you will find the tour you wish to preview. Click the button "actions" in your tour listing, and select either "preview" or "view live tour". |
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Publish a tour |
Under "tours" on your dashboard, you can find the tour you wish to publish. Either click on the button with the name of the tour or on the button "actions" in your tour listing, and click on "edit tour". We highly recommend you preview your tour before you publish it on visitscotland.com. You can also publish expired or unpublished tours. Status will change to published and your listing will be live and visible on visitscotland.com within 15 minutes. |
|
Duplicate a tour |
You can duplicate existing tours to save time when creating additional tours with similar information Under "tours" on your dashboard, you can find the tour you wish to edit, click the button "actions" in your tour listing and select duplicate. The duplicated tour will appear under "tours" on your dashboard with the same name as the original tour followed by the word "copy". Click on the name of your tour to edit the duplicate tour in order to change the tour name and details as required. Duplicated tours will automatically save as a draft tour, whether they were copied from a draft or a published tour. |
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Unpublish a tour |
You can unpublish existing tours if you wish to remove a tour listing from visitscotland.com. Unpublished tours will remain on your dashboard and can be edited or published in the future. There are three ways to unpublish a tour:
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If you have forgotten your password, follow the link "forgot your password" on the login page. Enter your email address and click send reset link.
You will receive an email with details of how to reset your password and confirmation once this has been done.
This reset link expires after one hour so if you do not use it within this time period, you will need to resend again.
If you have forgotten the email address you registered with, contact us at customer.services@visitscotland.com.
The team will aim to review and activate your account within two working days during our office hours (Monday to Friday, 9am - 5pm).
You will receive an email notification as soon as your account has been approved. Please also check your junk / spam folders.
Contact customer.services@visitscotland.com if you would like to speak to someone about your account.
After registering and adding your operator details, you still need to add tours. It is these tours which will appear on our website. Go to your dashboard and click the “add a tour” button per listing you'd wish to create.
The tour management system is not currently mobile compatible.
Email customer.services@visitscotland.com with the exact wording of the highlight, so we can get this added to tour management system.
It is vital you add starting points in tour management system as this populates the starting point box that the visitor uses when searching for tours. If you do not have anything populated, your tour will not be found in the relevant visitor searches.
The fields "highlights" and "themes" populate the "I’m looking for" and "what kind of tour are you looking for" respectively. You can find these fields in the additional tour information section of your tour.