

Our policies
Keeping us right
Our policies set out the rules that govern what we do and how we do it. In this section of the site you’ll find information on the various principles we’ve outlined to help make sure our contribution as an organisation is always a positive one – on our own merit as well an industry leader.
In this section:
Board member code of conduct
Details of the standards by which our board members adhere to
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Equality strategy
Read all about how we make sure equality runs through everything we do at VisitScotland.
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Feedback and complaints
Information on what to do and how to get in touch with us if you have some feedback or would like to make a complaint
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Freedom of Information
More about different classes of information we publish and how you can request it
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Management Statement
Our Management Statement sets out the broad framework within which we operate
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Procurement
Our procurement policy and how we promote fair, responsible competition whilst getting the best value for money
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Sustainability policy
Here’s how we’re taking action to grow and develop the industry’s sustainable side
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