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Visit Scotland | Alba

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Join our passionate team of Scotland experts

Our visitor service advisors play a key role in making a positive impression and adding real value to the experience of our visitors. They are a source of local recommenations and tips, help visitors look up information, and book reservations and tickets.

We're looking for a team of engaging and outgoing people to work in our iCentres. Working as a visitor services advisor is a rewarding and varied role. You'll share hidden gems, inspire and encourage visitors to get the most out of the local area, and showcase what Scotland has to offer.

An iCentre employee helps two visitors

Why become a visitor service advisor?

Beautiful locations

Work in one of 25 places across Scotland, including rural areas and big cities.


Working with us will leave you with plenty of time to discover our beautiful country.

Share your love

Be passionate about your love for Scotland with visitors keen to know more.

Make one's trip

Help visitors and turn their trip to Scotland into the experience of a lifetime.

Since starting work with VisitScotland, I have met loads of lovely people – both locals and visitors.

Through visits to local attractions and businesses, I've come to appreciate how lucky I am to live in this beautiful and friendly part of Scotland.

Morag Cole, Visitor Services Advisor, Ballater iCentre

As a Visitor Services Advisor, every day is different. I meet people from all over the world.

It's a great way to learn about other cultures and practice my language skills. It's also a great way of sharing all the amazing aspects of Scotland and Scottish culture.

Jade McGhee, Visitor Services Advisor, Glasgow iCentre

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