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When we talk about content, we’re referring to any creative piece you make online. That would include a page on your website, a post on your social channel, or a video in an email you send to your database.
Creative content is about giving your visitors something they find interesting and relevant, and are likely to share online with their friends, family and followers. It’s the next step after setting up all your business listings, which should be available on Google, Online Travel Agents, VisitScotland.com and other available listing websites.
The benefits of creating content are increased traffic to your website, improvements in search engine optimisation (SEO), social media engagement and generally builds brand awareness.
What kinds of content could you create?
Once you’ve got your website complete, and your business listings up to date on all sites, have a think about what additional things you could create.
You’ll have all the key information about your business on your website, but now it’s time to look at what added value you could offer a visitor and how you can engage with potential customers.
These are just some ideas to get you thinking about what you could do. The important thing about creating content is to raise the profile of your business, location and the country through fun, shareable content which people will enjoy watching or reading, and then hopefully click through to find out more about you.
Share other things to do near your business
If you’re an accommodation provider, you can add an article of suggested or recommended things to do near your business.
If you’re an attraction, tour or activity provider, you can create an article of suggested or recommended places to stay, or eat near your business.
Stories about your business
Maybe you have an employee with an interesting story to tell about their time working at your business or someone who knows a lot about the local history of your town.
Or an employee who can give a taster of the experience your business offers – a chef who creates incredible dishes, a tour guide who brings your attraction to life, or an activity expert who can give tips on sport.
Conversations about topics related to your business
If your business is based around Scottish history for example, you could start a discussion on interesting famous Scots or popular periods of history.
If you run a B&B, you could ask people for their favourite breakfast dishes and then share what you serve and the produce you use.
Anything related to visiting Scotland
Keep your eyes open to what others are doing – similar businesses, DMOs or sectoral groups and national organisations – can you do something similar on a smaller scale?
Other types of content
You could also create:
A quick poll or vote on social media.
An interview with past customers on what they loved about your business and their visit to Scotland.
An infographic of interesting data about your business.
A thread in a community to start a discussion.
Where do I share my content?
Make sure any articles are linked to from your website.
Post a link on your social media channels.
Include the content in any emails you send to your customer database, or perhaps add to your email signature/booking confirmation emails.
Should you create your own or share existing content?
Always make use of content that already exists on a subject – if it is done well (it looks good, covers the key points, and includes links out to more information). It’s not as efficient to spend time creating a piece of content if someone has already done it well, and you can make use of their content – share it on your own social media channels or link to it from your website.
You can put a different take on existing content, or do the same thing on a different scale. You could share 10 hidden gems in Scotland from VisitScotland, but you could do your own 10 hidden gems around your business location.
Ideally, you would do a mix of both – share interesting content from others in the industry, but also create your own.
5 tips for creating content
Make it interesting
If you saw it online, would you click on it?
Make it visual
Include great images or video where possible
Make sure there’s an action for the user after engaging with the content, whether that’s a lighter mention of your business with a link to your website, or a call to action to book.
Read, watch and listen
Check out what others are doing online for ideas
Check it twice
Always make sure you proof text and check links work
Find more information and ideas
Look out for specific marketing campaigns you can take part in – the more noise on one subject or using one particular hashtag, the easier it will be for us to reach visitors together. Take a look at our current Only in Scotland campaign toolkit, which includes tips for creating your own content.