Our official grading scheme
Joining is easy, but there are a few things you should check before you apply.
Make sure you match the criteria
Please ensure you review our Quality Assurance Criteria for your type of business , so you are aware of what the advisors will be looking for when doing your grading. Don’t worry if you’re not sure if you can meet the requirements. We can offer you guidance on what you can do to fit the bill.
Annual fees for the scheme vary depending on your type of business and its size. They range from around £53 for a small hostel to around £1,427 for a large accommodation provider with 100 rooms.
Optional advisory visit
If you're not sure that you'll meet the criteria, or would like some pointers before your business is assessed for the scheme, you might be interested in an advisory visit.
Join the scheme
Contact your Industry Relationship Manager for more information or to join the scheme. Please make sure you agree to our schedule of conditions.
Accommodation and Visitor Attractions - schedule of conditions
Published August 2016
Full description of the schedule of conditions for accommodation providers and visitor attractions participating in our Quality Assurance Scheme
Visit from our assessor and ongoing service
Our Quality & Tourism Advisor (QTA) will visit to carry out their assessment. For accommodation providers and visitor attractions, this visit is generally incognito, like a mystery shopper.
At the end of their visit, the QTA will give you instant feedback and advice.
After your visit, we'll confirm your award and send a detailed report with feedback and additional advice, as well as promotional materials. You can now promote your award with access to a range of stickers, plaques and logos.