Our recorded webinars cover a range of online training from digital skills to customer service. We are here to help businesses with insight and advice.
Event Industry Advisory Group (EIAG) workstream
The innovation and good practice group is a part of the Event Industry Advisory Group. Their workstream shares examples and resources on innovative practices across the events sector.
Destination Climate Action
Destination Climate Action is a vision to tackle climate change. It followed the Travel Foundation Tourism Declares a Climate Emergency in 2021.
We want to speed up climate action and align travel and tourism with international agreements.
VisitScotland / DigitalBoost webinars
In partnership with the DigitalBoost team, VisitScotland created brand-new digital skills webinars in 2021 and 2022.
Feel free to tune in and hear from industry experts who provide digital support and advice across a range of topics.
Moment for change
Explore how VisitScotland supported the tourism industry during the coronavirus (COVID-19) pandemic.
Targeting markets close to home webinar Q&A
Published June 2020
Questions asked during webinar
Handout: How digital technology can help visitor attractions, tours and activity providers re-open safely
Published June 2020
Information and key points discussed during webinar
Early steps to recovery webinar Q&A
Published June 2020
Questions asked during webinar
Marketing your business now webinar Q&A
Published June 2020
Questions asked during webinar
Exceeding visitor expectations (EVE)
This course is for those working in the visitor attraction industry. We made it in association of Scottish Visitor Attractions (ASVA). Discover everything about being an ambassador for your attraction and delivering great service.
Exceeding visitor expectations session 3 - further information and Q&A
Published May 2020
Different kinds of complainers
Published May 2020
Tips and suggestions for dealing with tricky situations
Published May 2020
Considerations from the VisitScotland QA grading scheme for visitor attractions
Published July 2020
Our new marketing strategy webinar Q&A - Vicki Miller
Published June 2020
Tune in to Tourism - Road to Recovery
You can listen to the podcast of the Tune in to Tourism - Road to Recovery which took place on the 10 July 2020. It featured Director of Industry and Destination Development, Riddell Graham as he discusses the Good to Go scheme.
Also available on SoundCloud, Apple and Spotify.