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Visit Scotland | Alba

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VisitScotland / Peter Dibdin

Providing the best possible experience

From great customer service to excellent facilities, delivering quality speaks volumes to visitors.

Our Quality Assurance scheme for shopping centres was developed in partnership with the industry. It provides an accurate assessment of the quality of experience you offer. Find out more about the criteria and some great examples of best practice for shopping centres across Scotland.

What shopping centres does the scheme cover?

The scheme covers any shopping centre offering a retail experience to visitors. 

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