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Article published 28/08/2025

Hear from Gordon Smith, Destination Development Director for the South of Scotland

We've been speaking with Gordon Smith on the role he's playing in providing strategic support and leadership to the development of the South of Scotland Responsible Tourism Strategy.

Our corporate plan focuses on place and destination development - this enables us to work closely with local authorities, destination management organisations (DMOs) and regional stakeholders on key projects such as tourism strategies. We're able to influence at a regional level to develop tourism in responsible and inclusive ways and promote regional and seasonal spread.

Gordon works closely and in partnership on this major project with colleagues at South of Scotland Enterprise, South of Scotland Destination Alliance, Scottish Borders Council and Dumfries & Galloway Council.

Find out how partnership working has led to the development of an ambitious strategy for the region.

Pictured: Destination Development Director Gordon Smith.

What is the South of Scotland Responsible Tourism Strategy?

The Responsible Tourism Strategy is a part of the overarching Regional Economic Strategy. Launched in March 2024, it’s a 10-year strategy with key areas of work identified. These are grouped across four strands:

  • inspire visitors to come to the South of Scotland
  • develop the visitor experience, with a focus on quality
  • support businesses to succeed
  • act responsibly for long-term collective benefit

The strategy aims

Gordon explained out how the strategy sets out how, together, we will transform our visitor economy. 

“The main goals of the strategy are to increase the value of tourism and to create new jobs across the region. The strategy looks at how we will inspire visitors, develop the visitor experience, and support businesses all with a focus on acting responsibly.

“We know that the South of Scotland has capacity to grow its share of visitors and can play a part in our national ambitions around seasonal and geographic spread.”

 

The strategy sets a 10-year ambition for the region’s visitor economy and success will be measured across the value of spend and the increase in jobs created. In addition, success will see tourism playing its part in wider economic strategic ambitions for the South of Scotland to be a thriving place to live and visit.

Behind the strategy is a detailed three-year (2024-27) Action Plan. This enables partners to determine who has lead responsibility for delivery and who will support, how they deliver on actions, review timescales and achievements to date.

Progress and ambition

Since its launch in March 2024, we've seen the opening of the £18m Forest Holidays at Glentress with its 56 luxury cabins, an announcement that Scotland’s new Dark Sky Observatory will be built at Clatteringshaws and a planning application submitted to Scottish Borders Council for the first Center Parcs development in Scotland.

The South team have recently visited two new businesses, CedarHus and Tiny House Borders, both which tap into wellness tourism opportunities. These are great examples of new product development with a focus on acting responsibly. Gordon also visited Johnstons of Elgin and met with the team at Annandale Distillery Group who have recently created its new Tri-Site Ticket offer.

In addition, the region continues to attract major events which has included hosting both the men’s and women’s editions of the major cycling event “Tour of Britain”.

To shine a spotlight on what to see and do across the region, VisitScotland and South of Scotland Destination Alliance have recently partnered with TripAdvisor. 

Pictured: Guests enjoy the experience of CedarHus Sauna. Credit: CedarHus

River Tweed Trail

The strategy aligns to the support of some major investments across the visitor economy including River Tweed Trail. This is a £25 million Borderlands Inclusive Growth Deal project which will see the creation of a 113-mile path network along the River Tweed from the source near Moffat to the sea at Berwick-upon-Tweed.

Gordon is proud to be part of this exciting project:

"The trail will provide new business development opportunities along the River Tweed that will support walkers or cyclists experiencing the route. This could include the creation of new visitor experiences and services such as transport and baggage services, food and drink experiences, and activities related to wellness and wildlife. There’s a unique opportunity here for local tourism businesses to tap into a wider UK and international audience."

The future of the strategy

Gordon spoke of how the strategy looks at where our visitors are coming from and how we increase the region’s visitor numbers:

“The strategy acknowledges that given proximity to the English border we have a strong domestic market. However, to drive higher visitor spend, there is a desire to increase the number of international visitors. How we promote the region and support businesses to develop their travel distribution channels can help to change the dial on where our visitors travel from.”

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