Starting with the visitor
People who arrive on visitscotland.com already have Scotland in their minds. They may not yet know where they want to go, when they want to come, or what they want to do – but the spark is there. Our role is to nurture that spark.
That’s why we’re evolving visitscotland.com to focus more clearly on the stages of the journey where people are forming and building trip ideas. Research consistently shows that national tourism websites are primarily used for inspiration and research, not booking.
We’re reshaping our website to reflect this behaviour, meeting visitors where they are and supporting them at the moments that matter most.

