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Visit Scotland | Alba
Article published 08/03/2023

Two guest houses on Lewis and Harris have scored five-star awards in our Quality Assurance (QA) scheme.

Broad Bay House in Back, Lewis and Ceol na Mara near Tarbert, Harris have been awarded five-star rating each gold and five-star awards respectively on their first reviews since the COVID-19 pandemic.

Our Quality Assurance visit determined that the businesses offer an outstanding quality of guest accommodation, and the demonstration of exceptional standards in hospitality and cleanliness.

Developed over the last four decades in partnership with the tourism industry and informed by visitor research, our Quality Assurance schemes are world leading. They have been refreshed in-line with the changing landscape, and in consultation with industry, to continue to provide a trusted, relevant and impartial source of information for visitors, as well as the businesses taking part. 

As well as achieving their top ratings, both guest houses are members of our Taste Our Best scheme which is designed to promote the use of Scottish produce within the tourism industry and recognise businesses that offer great quality Scottish food and drink experiences.

It’s an incredible achievement to have not one but two guest houses in the Outer Hebrides receive a five-star gold and five-star Quality Assurance rating. This is a clear sign of the islands’ tourism offering going from strength to strength.

This award is a testament to all the hard work and dedication of the owners in maintaining and improving on quality throughout the COVID-19 pandemic and beyond.

By committing to creating a recognised quality experience, businesses are contributing to the Outer Hebrides’ and Scotland’s reputation as a must-visit destination. The impact of tourism spreads far beyond the industry itself – it supports wider businesses, jobs and the economy.

Victoria Harvey, Development Manager for the Outer Hebrides, VisitScotland

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