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The Corporate Services Directorate is responsible for VisitScotland’s internal operations and handles the organisation's day-to-day functions.

The teams work with different departments to ensure good operational management, providing a working environment for our people with the tools and technology they need.

There are four departments which cover governance, procurement, finance, and legal matters.

In this article:

Director of Corporate Services - Jamie Manson

Jamie joined VisitScotland in April 2026, with more than 15 years' experience leading corporate services functions across public sector organisations.

Previously as Chief Financial Officer at Highlands and Islands Airports Ltd (HIAL), he oversaw financial strategy for a group of 11 airports and played an important role in strengthening governance, modernising systems, and improving organisational resilience.

Jamie has also held senior roles at Shetland Islands Council and served as Director of Resources for the Ascension Island Government.

He is a Chartered Public Finance Accountant (CIPFA) and was awarded Fellowship in 2023.

Director of Corporate Services, Jamie Manson

Departments within this directorate

Our Corporate Services Directorate consists of the following four departments.

Corporate Governance and Performance

The team is responsible for governance within VisitScotland. This includes the creation and development of our:

  • risk management and assurance
  • internal audit
  • annual financial statements
  • Oracle and stakeholder CRM systems

The team also oversees portfolio management to support VisitScotland in delivering a complex series of related projects and liaison with the Audit and Risk Committee of the Board. 

Finance

Led by Anne-Marie Greer, the finance team is responsible for:

  • delivery of financial control and provision of accounting services
  • creation of the annual accounts and management of external auditors
  • provision of accounts payable and treasury management
  • maintenance of the relationship with Scottish Government in relation to Grant in Aid provided by them
  • annual budget setting process and monthly financial reporting
  • long term financial planning

Legal

Led by Gayle Biggart, this team works across the organisation and externally. It provides a wide spectrum of legal support which includes the following core services:

  • procurement
  • commercial
  • intellectual property
  • general governance matters
  • Freedom of Information and complaints handling

This team also provides data protection and records management support. 

Procurement

Led by Billy Hislop, the procurement function supports internal teams to deliver the objectives of our Strategic Framework.

It does so through sustainable and efficient procurement of goods and services. The team helps enable collaborative working partnerships, whilst ensuring we meet our statutory obligations and deliver value for money.

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