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Article published 12/06/2025

Spotlight on Germany and France: driving sustainable tourism

As part of our new marketing strategy, we’ll focus on driving global demand for sustainable travel experiences in Scotland, with an emphasis on encouraging year-round visits to help spread tourism across regions and seasons.

Our strategy is built around identifying key moments in the visitor journey and delivering the right message, in the right place, at the right time. This is an end-to-end marketing approach that spans product development, routes to market and the promotion of Scotland as a must visit, year-round destination.

It’s important we continue to monitor booking trends and adapt to evolving consumer behaviour in response to global changes.By consistently tracking insights and analysing trends, we remain agile in responding to the shifting dynamics of our international markets.

This article looks at two of our core markets, Germany and France and shares an update on our latest and upcoming marketing activity, where we’re focused on increasing bookings, encouraging longer stays, and strengthening Scotland’s appeal.

Our core markets

In order to reach the right audiences with the right messages, we need to understand what is driving visitor decisions and behaviours. Our marketing activity centres around key themes that resonate with our target visitors. These are:

Germany

  • Value

    In 2023, Germany was Scotland’s second largest international source market in terms of volume and third largest in value with 9% of all overseas visits to Scotland and 7% of all overseas spend (IPS2023).

  • Audience

    German travellers to Scotland are, for the most part, independent in nature and travelling with their spouse or partner. In terms of age range, they are fairly evenly spread between 25 and 64.

    This audience tends to live in or near key city and transport hubs in North Rhine Westphalia, Bavaria, Lower Saxony, Baden Wuerttemberg, Hesse, Berlin and Hamburg.

  • Proposition

    We see high repeat visits from the German market (58%), and they travel widely especially on return journeys. Growing direct transport links mean there’s excellent opportunities for regional and seasonal spread.

    They’re interested in:

    • the drama of Scotland’s landscapes, which makes it an “exotic” European escape for active types – differentiating it from other destinations within Europe
    • colourful history and traditions
    • rich engaging culture and friendly people present opportunity for fun as well as enrichment

France

  • Value

    In 2023, France was Scotland’s third largest international source market in terms of volume and second largest from Europe for value with 8% of all overseas visits to Scotland and 8% of all overseas spend (IPS 2023).

  • Audience

    French visitors tend to mostly travel as couples and are aged between 25-44 years. They include a growing number of first timers (63%).

    This audience tends to live in or near key city and transport hubs such as Paris-IDF, Lyon, south-west around Toulouse or the north-west around Normandy.

  • Proposition

    While most will visit on touring holidays through the spring and summer, an increasing number of first-time visitors are coming to Scotland for short breaks. This audience offers good seasonality supported by strong year-round connectivity.

    They’re interested in:

    • myths and legends
    • the romance of Scotland’s landscapes and culture
    • outdoor activities

Our visitor proposition

The themes these markets are interested in align with our Good for the Soul messaging, which focuses on the restorative and enriching qualities of time spent in Scotland as well as bringing Scotland to life through our people.

Through this approach, we aim to achieve spread, spend, sustainability, and satisfaction for the industry. Read more on Good for the Soul.

Using these top-level themes, which we know people search for, we can all develop new content – articles, blogs, video, images and promotions – designed to pull additional traffic into Scotland, your local area and drive business to you.

People having a fun encounter with a goat at Lunan Bay Farm. VisitScotland / Luigi Di Pasquale ©
Image: People having a fun encounter with a goat at Lunan Bay Farm. VisitScotland / Luigi Di Pasquale © 

Our strategy in action: future focus

Key consumer tactics for both markets

  • Owned channels

    • visitscotland.com is fully translated into German and French, where we’re constantly refreshing content based on consumer trends and interests
    • our enewsletters are tailored depending on visitor interests and sent fortnightly to consumers in German (53,300 subscribers) and French (85,400 subscribers)
    • social media activity engages year-round with these core markets
       
  • Global PR

    • our press trip programme sees 17 individual press trips confirmed between April and October as well as supporting four TV crews for filming
    • the press trip programme also includes a pan-Europe group press trip in October to promote the new Inverness Castle Experience and Moray Speyside
    • planning for in-market events such as Adonet (PR event with travel journalists and influencers) and St Andrews Day in Paris in November
  • Partnerships and campaigns

    • partnerships with Online Travel Agents (OTAs) and content partners
    • autumn and winter breaks campaign 2025/26 highlighting the attractions of Scotland out of season and year-round direct access from the German and French markets
    • spring and summer 2026 campaign highlighting Scotland’s accessibility for German travellers

This includes activities funded as part of a ringfenced project to drive incremental visits by highlighting Scotland’s increasing direct access options through 2025/26.

We’ll be looking to drive demand and interest for autumn and winter breaks in Scotland from international markets with seasonal connectivity. And we’ll be targeting those longer stay German travellers who explore widely and enjoy engaging with local communities across Scotland.

These activities will complement our core international and partnership activities. We’ll want to work closely with industry partners to map out autumn and winter experiences that we can showcase as part of this activity – more to come on our plans shortly. 

Key business to business tactics for both markets

  • Owned channels

    • our dedicated travel trade website will keep the travel trade updated with Scottish supplier listings and new trade-ready experiences
    • a monthly enewsletter and our “what’s new” updates are sent to our database of travel trade subscribers (4,000 contacts globally)
  • Account management and experience development

    • working with travel intermediaries in market we will continue to encourage the development of new programmes and packages for sale, to deliver on responsible travel including greater rural dispersal, seasonal spread and slow tourism
    • our work with tour operators to decarbonise and generate more low-carbon travel options will enter its second year focusing on the German market
    • we work to inspire and educate travel intermediaries – and their sales teams – through webinars, sales training and familiarisation visits
  • Events

    • for Scottish businesses wanting to engage for the first time with European tour operators we’ll be running low cost / no cost webinars and workshops to connect with planners and contractors
    • trade events in market will include trade shows and workshops including ITB Berlin, and a Scotland mission
    • VisitScotland Connect 2026 will present the optimal opportunity to meet face to face in Scotland with key travel buyers from Germany, France and around the globe

Our latest activity

Our marketing strategy for 2025-26 draws on the successful approach and building blocks deployed in 2024-25, positioning Scotland as an inclusive, year-round destination that delivers powerfully enriching personal experiences. Here’s a round-up of some of that activity.

Trade events and programme development

  • VisitScotland Connect 2025 took place during April and welcomed 271 travel trade buyers from around the globe to meet 243 Scottish suppliers and businesses across two days of workshops. European tour operators made up 81 of those buyers and participated in 13 familiarisation trips to inspire new and extended Scotland programmes for sale in the European markets.
  • ongoing key account activity at home and in market continues to drive new programme development in the German, French and wider European markets.

 

 

 

 

 

Partnerships

  • ScotRail France Partnership activity completed on 26 April. This included detailed itineraries, YouTube shorts, social media posts, and articles that encourage rail travel to and around Scotland.
  • significant Online Travel Agent (OTA) media investment over the quarter four period, generated an average return on ad spend of £14 for every marketing £1 spent, through flight, room and activity bookings

Media and global PR

  • paid media activity such as National Geographic, Le Figaro, Geo, and TourRadar
  • hosted German influencers to promote slow, sustainable travel across Scotland

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