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Article published 14/11/2022

The importance of accessible toilets

This World Toilet Day (19 November), VisitScotland is supporting Euan’s Guide to help raise awareness of the importance of accessible toilets and the common issues faced by disabled people who use accessible toilets when out and about.

Euan’s Guide is asking venues and attractions to help us make accessible toilets safer and more welcoming for disabled visitors.

Top tips | accessible toilets

Here are three simple steps that you can take to make sure your toilet is accessible for disabled customers.

  1. 1

    Where's the loo?

    Make sure people know you have an accessible toilet! Putting details on your website and social media is the first step. The second is clear signage for disabled visitors who choose to come to your venue. Make sure team members know how to direct people to the loo.  

  2. 2

    Cut the clutter

    Accessible toilets should have plenty of space – keep it clear so disabled people can move around easily and without stress. Don’t put bins in a transfer space (the space for people to move around) and find somewhere else to store those highchairs.   

  3. 3

    Test and tell

    When was the last time you set the alarm off in your disabled toilet? Does it work? If someone does raise the alarm, do your staff know what to do? If your alarm has a red pull cord, make sure this hangs to the floor.   

Are you upgrading, modifying or installing an accessible toilet?

If you are planning to upgrade an existing accessible toilet or install a new one, check out Euan’s Guide’s top tips for venues.

Get Involved in #WorldToiletDay

As we countdown to World Toilet Day, Euan's Guide has listed the many ways you can get involved on its website. Take a look at ways to get involved on the Euan's Guide website.

You can also download its World Toilet Day assets / images to use across your channels.

And remember, if you do get involved online, use #WorldToiletDay

An illustration for accessible toilets.
An illustration for accessible toilets.
Image credit Euan's Guide

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