The way in which businesses have reopened to continue to provide a safe environment for customers and staff has been critically important – there's a lot to consider. We caught up with Liv Barber, co-founder of Walking Tours in Scotland, to find out how the business is adapting and reassuring customers it's good to go.
Could you tell us about Walking Tours in Scotland and your role within the business?
"I’m Liv Barber, co-founder and director of Walking Tours in Scotland – we provide walking tours in Glasgow, Edinburgh, Inverness, Stirling and St Andrews. Our tours are a led by local guides, who are passionate about immersing our guests in each city's culture and history. In Glasgow we offer our biggest range of tours, from stunning Street Art to Dark History – there is something for everyone!"
What impact has COVID-19 had on Walking Tours in Scotland since March 2020 and how have you managed to adapt?
"In March 2020 we sadly had to stop running all of our in-person tours. During the first lockdown we began running weekly blogs on less-known historical women of Scotland, and we even ran some virtual tours too!
"We took the opportunity to create new tours across Scotland; in Glasgow we partnered with Mackintosh at the Willow and Experience Glasgow to create and launch an exciting new Charles Rennie Mackintosh themed walking tour – now running every Saturday until October 2021.
"Thankfully, we were able to reopen in line with government guidelines once outdoor socialising was resumed and we are so happy to be back to showing off the beauty of Scotland’s cities and towns."
How are you reassuring customers that it’s safe to come on your walking tours?
"Our tour capacities are in line with government guidelines – currently 15 people from 15 households, which creates an intimate and personable tour.
"Social distancing measures are in place throughout the tour, and routes have been adjusted to accommodate social distancing. The tours are conducted entirely outside and in the fresh air."
Would you encourage other businesses to join the We’re Good to Go scheme?
"We would 100% recommend other businesses to join the We’re Good to Go scheme. It provides reassurance to our customers so they know they’ll be able to enjoy a walk in one of Scotland’s iconic locations, all whilst staying covid-safe and secure."
Are you good to go?
In order to give confidence to your visitors, we’ve worked with VisitEngland, Visit Wales and Tourism Northern Ireland to create a UK-wide industry standard and consumer mark – We're Good to Go. Find out more about how to obtain the mark via this free scheme.