Today, we're talking about two of the categories in the Scottish Thistle Awards 2022/23 which celebrate the staff and volunteers who work at the forefront in Scottish tourism.
The pandemic has highlighted just how resilient, resourceful, and united these people are - they’re the key to ensuring world-class customer service and memorable experiences for visitors in Scotland.
The Tourism and Hospitality Hero and the Regional Ambassador categories give employees the recognition they deserve. Find out more about these awards, the criteria and how to apply.