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Visit Scotland | Alba
Article published 05/04/2022

Providing a warm welcome to our visitors

Our iCentres are at the heart of information delivery. Everyday our iCentre staff are inspiring the local community and visitors to rediscover the amazing experiences they can have on their doorsteps. It’s more important than ever to support our local tourism sector.

The team has high hopes for good visitor numbers over Easter and can’t wait to provide a wealth of information alongside a very warm welcome.

We promote the wide range of visitor experiences that Scotland has to offer, from outdoor adventures to our wildlife, to spectacular scenery and the buzz of a city break. Plus, so much more!

Our iCentre team with a visitor in Balloch iCentre

A word from our team

Our team is busy welcoming our visitors, but we managed to speak to Caroline Dick, Visitor Services Advisor, in our Balloch iCentre about how it’s going:

How’s the start of the Easter holidays going so far?

It has been going steady so far and hopefully that will continue as people make the most of their Easter holidays. Locally we have the Spring Festival taking place at Lomond Shores which has seen visitors returning to events.

Where are visitors to the iCentre’s coming from and what are their plans while here?

We’re definitely seeing a lot more visitors from overseas. We have spoken to visitors from the US, France, Spain, the Netherlands, Germany, Cuba, Belgium and England. We’ve also seen day-trippers from Edinburgh and Glasgow.

Some visitors are staying in the local area for a few days before traveling on, as well as a number of motorhomes on tours round Scotland.

What are people interested in doing or visiting?

We’ve had a lot of enquiries about local short walks and longer hikes as people take to the outdoors as well as local bus travel around the area for those spending time exploring in the Loch Lomond & the Trossachs wider area, and those who want to look at bike hire to explore on two wheels. There’s also been interest in cruises and ferries on Loch Lomond.  

Overseas visitors are keen to visit castles. There’s been general interest in onward travel to other areas of Scotland, with Skye remaining a popular destination being asked about.

Working together

We’d love to work with you and can offer a platform for tourism businesses to connect directly with visitors.

Did you know that we can host local supplier events, promote your business, offer a range of ticketing services, and provide onward booking advice for visitors across Scotland?  

Get to know your local iCentre team. Feel free to pop in and say hello, we’d love to see you!

Shop Local

While sharing inspirational information, the team are delighted to showcase the best of what Scottish artisans and crafters have to offer.

Shop Local provides a platform for local businesses, craft makers, artists, designers and other artisans to promote and sell their products to visitors via our iCentre network.

Shop Local sells products from around 300 Scottish suppliers throughout the iCentres and the initiative is key to the success of our retail strategy. Any revenue raised will go directly back into promoting Scotland as a tourism destination.

Shop Local is not only great for our local Scottish artisans, but also for the environment as the products don’t have to travel as far to the iCentres. Often our Shop Local suppliers hand deliver!

We hope to see you in an iCentre near you soon!

Shop Local products in Glasgow iCentre

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