Accessibility

VisitScotland is committed to making the information and resources that it provides via the web accessible to all users.

You can find a range of information and details of the different accessibility options we provide on this page:

• View VisitScotland.org your way
• Known issues
• Other websites
• Report problems
• Useful links

We welcome suggestions and feedback to improve accessibility on this website. If you are experiencing any difficulties accessing the information set out on our pages, please email us: visitscotland@visitscotland.org.

View VisitScotland.org your way 

We want as many people as possible to be able to use our website. That means you are able to:

• Change the colours, contrast levels and font styles
• Magnify the page to 200% or more without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using assistive technologies

Known issues 

Current known accessibility issues on the site are: 

• Most PDF documents within VisitScotland.org are not accessible to screen reader software.  We are currently reviewing and prioritising those which should be converted into HTML or an accessible PDF format

• Online eBooks on VisitScotland.org are not fully accessible so are provided alongside a plain text version to support the use of screen reader software  

• Colour contrast. Occasionally text on images and icons have low contrast ratio and might be difficult to see for visual impaired users.  

• Screen reader users are not given enough warning when opening an external page. Navigation can be difficult on some sites in the network.  

• A small number of status or error messages might not be picked up by screen readers. 

• Occasionally links to articles or videos are not properly described on screen reader software.  

• Some images are missing alternative text and some videos are currently missing or use auto-generated captions. 

• Mobile navigation on some pages within VisitScotland.org is quite difficult: some pages are not optimized for tablet/mobile. 

• Cookie banners and policies are going to be updated.  

• Form validation needs improvements to be perfectly accessible.  

• Search Forms have poor error tolerance, no suggestions to refine the query are provided.  

• On some browsers, screen readers may have difficulty operating the search button.  

• Keyboard navigation is available on most pages but still needs improvements:

1.  The sequential navigation via tabbing might occasionally be difficult due to unclear visual clues on focused elements 
2. Parts of the menu cannot currently be accessed using keyboard alone
3. When a pop-up is open, users can occasionally interact with content on the page behind

Other websites

On desktop resolutions, this website presents a Universal Navigation menu that links to other VisitScotland Websites:

• https://businessevents.visitscotland.com/
• https://traveltrade.visitscotland.org/
• https://media.visitscotland.org/
• https://www.visitscotland.com/

Where a specific Accessibility statement does not exist on each of these sites then the known issues list above will likely apply.

Report problems

If you need information on this website in a new format or find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at:

• visitscotland@visitscotland.org
• Or visit our feedback and complaints page for further info. 

We'll consider your request and get back to you in five working days. 

Useful links

• For more information and help about changing your browser settings, please visit the BBC's My Web My Way pages.
• My Computer My Way (MCMW) offer guides to using assistive technologies to use websites with a range of devises.