VisitScotland is committed to making the information and resources that it provides via the web accessible to all users.
You can find a range of information and details of the different accessibility options we provide on this page:
- View VisitScotland.org your way
- Known issues
- Other websites
- Report problems
- Useful links
We welcome suggestions and feedback to improve accessibility on this website. If you are experiencing any difficulties accessing the information set out on our pages, please email us: visitscotland@visitscotland.org.
View VisitScotland.org your way
We want as many people as possible to be able to use our website. That means you are able to:
- Change the colours, contrast levels and font styles
- Magnify the page to 200% or more without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using assistive technologies
Known issues
Current known accessibility issues on the site are:
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Most PDF documents within VisitScotland.org are not accessible to screen reader software. We are currently reviewing and prioritising those which should be converted into HTML or an accessible PDF format
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Online eBooks on VisitScotland.org are not fully accessible so are provided alongside a plain text version to support the use of screen reader software
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Colour contrast. Occasionally text on images and icons have low contrast ratio and might be difficult to see for visual impaired users.
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Screen reader users are not given enough warning when opening an external page. Navigation can be difficult on some sites in the network.
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A small number of status or error messages might not be picked up by screen readers.
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Occasionally links to articles or videos are not properly described on screen reader software.
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Some images are missing alternative text and some videos are currently missing or use auto-generated captions.
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Mobile navigation on some pages within VisitScotland.org is quite difficult: some pages are not optimized for tablet/mobile.
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Cookie banners and policies are going to be updated.
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Form validation needs improvements to be perfectly accessible.
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Search Forms have poor error tolerance, no suggestions to refine the query are provided.
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On some browsers, screen readers may have difficulty operating the search button.
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Keyboard navigation is available on most pages but still needs improvements:
- The sequential navigation via tabbing might occasionally be difficult due to unclear visual clues on focused elements
- Parts of the menu cannot currently be accessed using keyboard alone
- When a pop-up is open, users can occasionally interact with content on the page behind
Other websites
On desktop resolutions, this website presents a Universal Navigation menu that links to other VisitScotland Websites:
- https://businessevents.visitscotland.com/
- https://traveltrade.visitscotland.org/
- https://media.visitscotland.org/
- https://www.visitscotland.com/
Where a specific Accessibility statement does not exist on each of these sites then the known issues list above will likely apply.
Report problems
If you need information on this website in a new format or find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at:
- visitscotland@visitscotland.org
- Or visit our feedback and complaints page for further info.
We'll consider your request and get back to you in five working days.
Useful links
- For more information and help about changing your browser settings, please visit the BBC's My Web My Way pages.
- My Computer My Way (MCMW) offer guides to using assistive technologies to use websites with a range of devises.