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Visit Scotland | Alba

Our Quality Assurance Scheme - Enquiry Form

The VisitScotland Quality Assurance Scheme for tourist shops has been developed in partnership with the industry to provide a comprehensive, independent, accurate assessment of the quality of experience they are offering across all areas of their business.   

The scheme is designed to inspire and encourage improvement within the retail sector, helping every Quality Assurance Member achieve their full potential in providing the best possible visitor experience.  

Quality Assurance Membership and displaying your award speaks volumes to your visitors – it demonstrates you take quality seriously. 

Who is eligible for the scheme?

The scheme is open to any tourist shop offering a retail experience to visitors. Your shop might include tastings or demonstrations; you might have a café on site or you might be solely focused on providing a quality retail selection. Whatever your set-up, we can offer you feedback on every aspect of the visitor experience and work with you to reach your target market.