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Visit Scotland | Alba

VisitScotland Quality Assurance Scheme - Enquiry Form

The VisitScotland Quality Assurance Scheme for hostels has been developed in partnership with the industry to provide a comprehensive, independent, accurate assessment of the quality of experience they are offering across all areas of their business.  

The scheme is designed to inspire and encourage improvement within the hostels sector, helping every Quality Assurance Member achieve their full potential in providing the best possible visitor experience. 

Quality Assurance Membership and displaying your award speaks volumes to your visitors – it demonstrates you take quality seriously.

What type of accommodation are you?

VisitScotland will use the following definitions when deciding whether to grade a business as a Hostel. If your establishment does not meet these definitions, please consider whether an alternative sector’s criteria might be more appropriate, such as self-catering.

  • Hostel - accommodation often in shared rooms with bunk beds, family rooms may also be available. Hostels normally welcome individuals, families and groups, many of whom are on a staying on a short-term basis. Hostels may have a quite formalised structure, which may or may not include restricted access, meal service etc. 

  • Backpackers - very similar in style to a hostel but may be run on less formal lines. They are often more appropriate for longer term independent travellers and the younger end of the market and they tend not to take family groups. 

  • Group accommodation - accommodation often in shared rooms with bunk beds. Predominantly group bookings only accepted. May be fully serviced or self-catering.  

  • Activity accommodation - accommodation normally provided on a group basis. The establishment will also offer fully certified or licensed activities. May be fully serviced or self-catering. 

  • Bunkhouse - rural accommodation which can be booked by groups or individuals. Services and facilities may be limited but will include a self-catering facility. Please note: Bunkhouses are not star rated but will meet or exceed minimum standards for cleanliness, maintenance and quality.