Quality Assurance sector guidance
Find the Quality Assurance guidance specific to your sector. And learn more about how we can help you offer visitors the best possible experience.
What kind of business are you?
Getting the right guidance
Accommodation sectors
Developed in partnership with industry, we offer a specific Quality Assurance scheme for each of the following accommodation sectors.
Hotels and exclusive use | QA guidance
Discover our minimum requirements, scoring criteria and grading bands for hotels and exclusive use businesses.
Small serviced accommodation | QA guidance
Discover our minimum requirements, scoring criteria and grading bands for small serviced accommodation.
Self-catering | QA guidance
Discover our minimum requirements, scoring criteria and grading bands for self-catering.
Camping and caravan parks | QA guidance
Discover our minimum requirements, scoring criteria and grading bands for holiday, touring or camping parks.
Hostels | QA guidance
Discover our minimum requirements, scoring criteria and grading bands for hostels.
Serviced apartments | QA guidance
Discover our minimum requirements, scoring criteria and grading bands for serviced apartments providers.
Visitor experience sectors
Developed in partnership with industry, we offer a specific Quality Assurance scheme for each of the following visitor experience sectors.
Visitor attractions | QA guidance
Discover our scoring criteria and grading bands for visitor attractions and what it takes to achieve a high score.
Activity centres and activity providers | QA guidance
Discover our scoring criteria and grading bands for activity centres and activity providers and what it takes to achieve a high score.
Tours | QA guidance
Discover our scoring criteria and grading bands for tours and what it takes to achieve a high score.
Arts venues | QA guidance
Discover our scoring criteria and grading bands for arts venues and what it takes to achieve a high score.
Tourist shops | QA guidance
Discover our scoring criteria and grading bands for tourist shops and what it takes to achieve a high score.
Shopping centres | QA guidance
Discover our scoring criteria and grading bands for shopping centres and what it takes to achieve a high score.