Our Quality Assurance Scheme - Enquiry Form
We welcome all kinds of tourism businesses into Quality Assurance membership. Choose the sector which best describes your business type to find out more about the grading guidance and criteria most relevant to you.
Accommodation
Hotels and exclusive use | QA guidance
Find out what it takes to meet visitor expectations as a hotel or exclusive use business, and how you can get your Star Rating.
Small serviced accommodation | QA guidance
From B&Bs and guesthouses to inns and restaurants with rooms, find out what you can do to get your Star Rating.
Self-catering | QA guidance
Find out if you qualify as a self-catering accommodation provider, and how you can join the Quality Assurance scheme to get your Star Rating.
Camping and caravan parks | QA guidance
Find out what you can do to get your Star Rating. We work with licensed or designated holiday, touring and camping parks.
Hostels | QA guidance
Find out if your business is best described within the hostels sector, and what you can do to get your Star Rating. We work with lots of hostel businesses including hostels, group accommodation and bunkhouses.
Serviced apartments | QA guidance
Find out what it takes to meet visitor expectations as a serviced apartment provider, and how you can join the Quality Assurance scheme to get your Star Rating.
Visitor experience
Visitor attractions | QA guidance
Find out what it takes to meet visitor expectations as a visitor attraction (e.g. museum, castle, garden or distillery), and how you can get your Star Rating.
Activity centres and activity providers | QA guidance
Find out what it takes to meet visitor expectations as an activity centre/provider, and how you can get your Star Rating.
Tours | QA guidance
Find out what it takes to meet visitor expectations as a tour operator, and how you can get your Star Rating.
Arts venues | QA guidance
Find out what it takes to meet visitor expectations as an arts venue, and how you can get your Star Rating.
Tourist shops | QA guidance
Find out what it takes to meet visitor expectations as a tourist shop, and how you can get your Star Rating.
Shopping centres | QA guidance
Find out what it takes to meet visitor expectations as a shopping centre, and how you can get your Star Rating.
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Quality Assurance
Quality Assurance is the name we give to our official ratings grading system for tourism businesses and all its associated schemes
How to apply for the Quality Assurance scheme
Find information on how you can take part in our Quality Assurance Scheme, including a step-by-step overview of the process.