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Visit Scotland | Alba

Check what you need to know

Find out the criteria for your business to achieve a grading with our Quality Assurance Scheme. All businesses are also required to implement sustainability actions to achieve the minimum standards of Quality Assurance. Please ensure you read the Sustainabilty Actions for your type of business below. 

1. Small serviced accommodation

Small serviced accommodation includes the following business types:

  • B&B 
  • Farmhouse 
  • Guest Accommodation 
  • Guest House
  • Restaurant with Rooms
  • Inn

Criteria for small serviced accommodation

Published: February 2019

Guidance notes for small serviced accommodation

Published: September 2009

Sustainability actions for small serviced accommodation 2019

Published: February 2019

To meet our minimum standards for Quality Assurance, small serviced accommodation providers must meet at least 19 of these sustainability actions.

2. Hotel and exclusive use venue

Exclusive use venues should also use the Hotel criteria.

Criteria for hotels

Published: February 2018

Sustainability actions for hotels 2019

Published: February 2019

To meet our minimum standards for Quality Assurance, hotels must meet at least 20 of these sustainability actions.

3. Camping and caravan parksĀ 

This criteria and guidance covers 

  • Holiday parks
  • Touring parks
  • Camping parks
  • Individual caravan holiday homes

Criteria for camping and caravan parks

Published: February 2018

Guidance notes for camping and caravan parks

Published: February 2016

Sustainability actions for holiday parks 2019

Published: February 2019

To meet our minimum standards for Quality Assurance, holiday parks must meet at least 18 of these sustainability actions.

4. Campus accommodation

Campus accommodation is provided by educational establishments for their students and is made available for individuals, families or groups at certain times of the year.

Criteria for campus accommodation

Published: February 2018

Guidance notes for campus accommodation

Published: February 2018

5. Hostel

This section covers: 

  • Hostel 
  • Backpackers 
  • Group accommodation 
  • Activity accommodation 
  • Camping barn, bod or bothy 
  • Bunkhouse 

Criteria for hostel, backpackers, group accommodation and activity accommodation

Published: October 2014

Criteria for camping barn, bod or bothy accommodation

Published: October 2014

Criteria for bunkhouse accommodation

Published: October 2014

Guidance notes for hostels

Published: February 2018

Sustainability actions for hostels 2019

Published: February 2019

To meet our minimum standards for Quality Assurance, hostels must meet at least 18 of these sustainability actions.

6. Individual caravan holiday home

This section includes minimum requirements for individual caravan holiday homes for hire.

Minimum standard requirements for individual caravan holiday homes

Published:

7. Self-catering

Self catering accommodation includes a house, apartment or cottage, normally let on a weekly basis.

Criteria for self-catering accommodation

Published: February 2018

Guidance notes for self-catering/serviced accommodation

Published: February 2018

Sustainability actions for self-catering 2019

Published: February 2019

To meet our minimum standards for Quality Assurance, self-catering accommodation must meet at least 16 of these sustainability actions.

8. Serviced apartment

Criteria for serviced apartment accommodation

Published:

Guidance notes for self-catering/serviced accommodation

Published: February 2018

9. Visitor attractions

Guidance notes for visitor attractions

Published: April 2017

All visitor attractions that offer a visitor experience: this includes museums, castles, historic attractions, gardens, distilleries, etc.

Guidance notes for activity centres

Published: June 2017

Activity providers and centre-based activities, e.g. bungee-jumping, swimming pools, paintball

Guidance notes for venues

Published: June 2017

Theatres, arts centres and performance venues

Guidance notes for tour operators

Published: June 2017

Walking tours, city centre tours, wildlife tours and bus tours with varying durations

Sustainability actions for visitor attractions 2019

Published: February 2019

To meet our minimum standards for Quality Assurance, visitor attractions must meet at least 15 of these sustainability actions.

Guidance notes for shops

Published: April 2019

All operators that provide a dedicated retail experience for visitors, e.g garden centres, dedicated tourist shops etc.

Guidance notes for shopping centres

Published: April 2019

All operators that provide a dedicated retail experience for visitors