After a challenging few months for everyone, the tourism industry has been preparing to reopen its doors and welcome visitors once more. There has been lots of work going on behind the scenes to Get Tourism Ready, as businesses put new measures in place to help protect staff, customers and communities.
Craufurdland Castle and Estate in Ayrshire has evolved to adapt its offering during lockdown and in preparation for the reopening of tourism on 15 July.
The estate – which offers restaurant, accommodation and outdoor activities from its location near Kilmarnock – has continued to support its customers, staff and suppliers throughout the COVID-19 pandemic.
As well as offering a takeaway and grocery service, it was able to introduce a restaurant quality ready-meal range through a bespoke online shop. The estate has also constructed a new path for locals to enjoy as part of their daily exercise, allowing a view of the castle.
A new Tree Top Trials high wire experience has also been launched within the extensive grounds. This has been opened with reduced numbers, additional distancing and PPE for customers and staff. By booking online, the business is able to gather test and protect data. Fly fishing has also reopened with a one-way system around the water to promote physical distancing.
They have also introduced a covered marquee area and reopened an outdoor seating area for 60 people to enjoy takeaway food from the specially-designed window at the side of the bar.
The next phase will see the restaurant open with reduced covers with bespoke screens being built by upcycling old sash windows and hand decorated by staff. Their self-catering accommodation will also reopen shortly, after an extensive deep clean and the introduction of new procedures for sterilisation throughout the six-bedroom property.
For more information on Craufurdland Castle and Estate, visit: craufurdland.co.uk.