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Visit Scotland | Alba
Article published 14/01/2019

A group of high school students got a taste of working for the national tourism organisation by stepping into the shoes of Quality and Tourism Advisors (QTAs) for the day.

The four pupils from Lornshill Academy in Alloa, Clackmannanshire, visited Highland Safaris in Perthshire to gain first-hand experience at the Scottish tourism industry’s frontline.

The visitor attraction, near Aberfeldy, has already been given a five-star rating by our quality experts and managed to pass the tough standards of teenage judges Eryn Marshall, Lucy Hensmen, Imogen McLeod and Damien McAleese (all aged 13) during the visit.

They went for an exciting forest safari in a six-wheel drive off-road vehicle to learn all about the Perthshire wilderness before sampling the scrumptious food on offer at the Highland Safaris café and topped their visit off at the Red Deer Centre where they were the ones doing the feeding.

The S2 students chatted with Highland Safaris directors Julie and Donald Riddell and were given QTA forms to fill out with comments and give overall ratings out of five for customer experience, food and drink, cleanliness and core experience.

The promising pupils became honourary Quality and Tourism Advisors for the day following a Hospitality and Tourism Takeover day at Forth Valley College held last year, organised by education charity Springboard. Lornshill Academy was selected to receive a visit from our Regional Director Neil Christison after showing great enthusiasm for a career in the industry with a group of young people from the school then winning the chance to review a Scottish tourist attraction of their choice.


It is wonderful to see young people with a passion for tourism, if we want to continue keeping Scotland at the top of everyone’s now list we need to attract staff with the skills and desire to ensure visitors leave with lasting memories of their time here.

Scotland is famous for many things; our stunning scenery, rich history, diverse culture and, of course, our warm welcome. These youngsters acting as Quality & Tourism Advisors for the day got to see how the tourism industry is driving our country’s world-class reputation, and what better place to do this than at the fantastic five-star Highland Safaris.

Throughout Scotland’s Year of Young People 2018 we have been celebrating the astounding talents and priceless contributions of those aged 8-26 years old. We want to inspire future generations to choose tourism as a career and join this fast-paced, exciting and vibrant industry which is the heartbeat of the Scottish economy.

Neil Christison, VisitScotland Regional Director

It is wonderful to see young people engaging with tourism and recognising its importance to the Scottish economy and the career opportunities there are to drive excellent experiences for our visitors.

At Highland Safaris, visitors are engaging with our natural environment and we offer an authentic experience with excellent standards of customer service driven by our team across all of our products. We are very proud to have consistently achieved a five-star rating from VisitScotland.

It was a pleasure to welcome the pupils of Lornshill Academy and we were honoured to have been chosen from the huge variety of excellent attractions across Scotland. Of course, we are also delighted that we retained with our five-star status from the promising group of youngsters.

Donald Riddell, Managing Director of Highland Safaris