The Royal Botanic Garden Edinburgh, which offers visitors the chance to explore more than 70 acres of landscape in the heart of the city, has secured our 5-star Quality Assurance rating.
It joins Logan Botanic Garden in Dumfries & Galloway and Dawyck Botanic Garden in the Scottish Borders in achieving this grading, which highlights businesses who provide exceptional customer service, offering the best possible visitor experience.
The Quality Assurance award comes after a successful period for the visitor attraction, with visitor numbers increasing by 5% in 2017*. The Garden, which dates back almost 350 years, features 10 magnificent Glasshouses home to 3,000 exotic plants from around the world, including a 200 year-old palm tree. Other highlights include giant redwoods and the exotic Amorphophallus titanum plant, as well as the Inverleith House art gallery.
It is important to us that visitors are rewarded with memorable experiences of their time at the Garden and with outstanding customer service. We strive to leave visitors feeling uplifted, better informed about the value of plants and the environment, and to be inspired to return.
Profits from Glasshouse admissions and attendance at events are vital sources of income to support plant research and conservation programmes in Scotland and beyond. We are delighted that our efforts to engage with visitors and to provide authentic experiences of the highest standard have been recognised by this award.
The Royal Botanic Garden Edinburgh is a fantastic example of the quality experience on offer to visitors to Edinburgh.
To achieve a 5-star grading is a fantastic achievement and congratulations to the entire team at the Royal Botanic Garden Edinburgh on making this happen.
*The latest visitor figures for Royal Botanic Garden Edinburgh in 2017 were 904,956, an increase of 5% from 2016.