Quality Assurance
VisitScotland operate 20 schemes to promote quality and
maintain standards among tourism establishments. This includes four
core schemes plus the Welcome Schemes. We also offer support and
advice on a range of quality-related issues for businesses.
Over 9,000 businesses a year participate in one of the VisitScotland Quality Assurance schemes.
The Quality and Standards team assess accommodation,
visitor attractions and places to eat in Scotland. For example, in
the accommodation sector measures such as the quality and range of
hospitality, service, cleanliness, accommodation, comfort and food
are looked at.
There are also specialised schemes such as the various Welcome Schemes (for walkers, cyclists, golfers
and other specific groups) and also the Green Tourism Business
Scheme to promote sustainability.
A review of Quality Assurance is
currently under way and will be fully delivered by 2012.
