Creating A Survey - Useful Contacts - Centre for Customer Awareness

The Centre for Customer Awareness provides a full package of customer service support for a range of organisations throughout the UK, Ireland and Australia.

CCA offers support in the following areas:

Customer Research
Research enables clients to obtain information regarding their customers' experiences and expectations through a variety of techniques. After discussion with the client CCA tailor all research to ensure the technique, sample size, timescale and methodology is appropriate for their needs

Service Assessment
Service assessment programmes can be designed to achieve one or all of the following objectives:

Ongoing measurement of customer service
Improvement of service delivery
Development of consistent brand image
Creation of competitive edge
Improvement in customer retention
Increase in spending per head

Training
We recognise that all our clients have individual needs. We provide tailored training to meet your specific requirements in the following areas:

Customer Service
Personal and Team Development

Consultancy Support
For more information about what CCA offers, find us at www.ccauk.co.uk or phone 01355 237260