If you wish to design and conduct your own survey you can use the following tools to get yourself started.

Instructions
1. Click on the relevant User Guide for your sector below
2. Now open the Survey and Analysis documents
3. Once opened the documents should be saved to your computer (see User Guide)
4. Copies of the form can now be adapted to your needs and duplicated for your use

If you are experiencing any difficulties with your survey and would like some help, please call the hotline number on 01355 237 260, and ask for Lisa.

The hotline number directs you to the Centre for Customer Awareness, a company specialising in customer service support for organisations.

Downloadable files

Accommodation Survey

	Accommodation Users' Guide.doc
	Accommodation Customer Feedback Survey.doc
	Accommodation Analysis Tool.xls

Visitor Attractions Survey

	Visitor Attraction Users' Guide.doc
	Visitor Attraction Customer Feedback Survey.doc
	Visitor Attraction Analysis Tool.xls