The final phase (Part III) of the Disability Discrimination Act 1995 (DDA) came into force on 1 October 2004. The DDA represents a landmark for disabled people. From this date anyone providing goods, services or facilities will have to address any physical features which make it difficult for disabled people to use their services.

This section explains what the DDA is, who it applies to, how it affects you and your business and what steps you can take to comply with the provisions of the Act. We also include details of how to conduct an Access Audit including a downloadable checklist which you can print off and use to assess how accessible your establishment is and where any 'reasonable' adjustments and improvements need to be made. Plus there's a contact list of organisations, publications, stockists and technical standards and reference material to help your business meet the new requirements.

Please click on the links below to find out more:

	What is the DDA?
	Who does it apply to?
	How does it affect you?
	How do I comply? Access Audit
	What constitutes a 'reasonable' adjustment?
	Accessibility Checklist Tool
	Case Studies
	Useful links: organisations, publications, stockists and technical reference material

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