The following documents are designed to provide you with all the information you need to know about the content and operation of the Self-Catering Quality Assurance Scheme.

All guidance notes, criteria for classification, information on fees and application forms are available to download below.

Each section should be read and understood before an application is made to join the Quality Assurance Scheme.

Guidance Notes

These assessors’ notes contain information on all the aspects which contribute to the quality grade of your establishment. Details of the percentages (and conditions) required to reach each star grade are given.

Quality Assurance Guidance Notes for Self-Catering Accommodation (PDF, 4.35MB)

Criteria for Self-Catering Classification

Each property is recognised by a classification ‘type’, and the range of facilities and services expected in the most appropriate classification for your establishment is contained here.

Quality Assurance Self-Catering Accommodation Criteria (PDF, 181Kb)

Quality Assurance Advisory Visits and Fees

During each visit, not only is the grading assessment made, but a wealth of information and advice is available from your Quality Advisor. The following link also includes a summary of fees. Quality Assurance Fees

Application Form/Schedule of Conditions

Quality Assurance Application Form: Grading and Classification (PDF 1.97Mb)

Accessibility

View criteria for accessibility for visitors with disabilities for all accommodation providers.

Criteria for Accessibility for  Accommodation (169Kb)

Contact

For further assistance and hard copies of criteria for all the Quality Assurance Schemes, please email: qainfo@visitscotland.com or tel: 01463 723040.