Privacy policy
VisitScotland ('we'/ 'us'/ 'our') are committed to protecting
and respecting your privacy.
This policy (which forms part of the Terms of Use of our site)
sets out the basis on which any personal data we collect from you,
or that you provide to us, will be processed by us. Please read the
following carefully to understand our views and practices regarding
your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the
data controller is VisitScotland of Ocean Point 1, Edinburgh, EH6
6JH. Our Data Protection Act registration number is Z7045349.
Please note that this Privacy Policy applies only to our site
and not to any third party sites that are linked to from our
site.
1. Information we may collect from you
We may collect and process the following data about
you:
1.1 Information that you provide by filling in forms on our
site. This includes information provided at the time of registering
to use our site, subscribing to our service, posting material or
requesting further services. We may also ask you for information,
for example when you enter a competition or promotion, and when you
report a problem with our site.
1.2 If you contact us, we may keep a record of that
correspondence.
1.3 We may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to them.
1.4 Details of transactions you carry out through our site and of
the fulfilment of your orders.
1.5 Details of your visits to our site including, but not limited
to, traffic data, location data, weblogs and other communication
data, whether this is required for our own billing purposes or
otherwise and the resources that you access.
1.6 Any information you provide to us in connection with your use
of the forum.
2. IP addresses and cookies
2.1 We may collect information about your computer, including where
available your IP address, operating system and browser type, for
system administration and to report aggregate information to our
advertisers. This is statistical data about our users' browsing
actions and patterns, and does not identify any individual.
A
description of the cookies currently used on our site can be
accessed via this link.
2.2 For the same reason, we may obtain information about your
general internet usage by using a cookie file which is stored on
the hard drive of your computer. Cookies contain information that
is transferred to your computer's hard drive. They help us to
improve our site and to deliver a better and more personalised
service. They enable us:
- to estimate our audience size and usage pattern;
- to store information about your preferences, and so allow us
to customise our site according to your individual interests;
- to speed up your searches; and
- to recognise you when you return to our site.
2.3 You may refuse to accept cookies by activating the setting on
your browser which allows you to refuse the setting of cookies.
However, if you select this setting you may be unable to access
certain parts of our site. Unless you have adjusted your browser
setting so that it will refuse cookies, our system will issue
cookies when you log on to our site.
2.4 Please note that our advertisers may also use cookies, over
which we have no control.
3. Where we store your personal data
3.1 The data that we collect from you may be transferred to, and
stored at, a destination outside the European Economic Area
('EEA'). It may also be processed by staff operating outside the
EEA who work for us or for one of our suppliers. Such staff maybe
engaged in, among other things, the fulfilment of your order, the
processing of your payment details and the provision of support
services. By submitting your personal data, you agree to this
transfer, storing or processing. We will take all steps reasonably
necessary to ensure that your data is treated securely and in
accordance with this privacy policy.
3.2 Where we have given you (or where you have chosen) a password
which enables you to access certain parts of our site, you are
responsible for keeping this password confidential. We ask you not
to share a password with anyone.
3.3 Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once
we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
4. Uses made of the information
4.1 We use information held about you in the following ways:
- to ensure that content from our site is presented in the most
effective manner for you and for your computer;
- to provide you with information, products or services that you
request from us or which we feel may interest you, where you have
consented to be contacted for such purposes;
- to carry out our obligations arising from any contracts
entered into between you and us;
- to allow you to participate in interactive features of our
service, when you choose to do so; and
- to notify you about changes to our service.
4.2 We may also use your data, or permit selected third parties to
use your data, to provide you with information about goods and
services which may be of interest to you and we or they may contact
you about these by e-mail, post or telephone.
4.3 Where we permit selected third parties to use your data, we (or
they) will contact you by electronic means only if you have
consented to this.
4.4 If you do not want us to use your data in this way, or to pass
your details on to third parties for marketing purposes, please
tick the relevant box situated on the form on which we collect your
data.
4.5 We do not disclose information about identifiable individuals
to our advertisers, but we may provide them with aggregate
information about our users. We may also use such aggregate
information to help advertisers reach the kind of audience they
want to target. We may make use of the personal data we have
collected from you to enable us to comply with our advertisers'
wishes by displaying their advertisement to that target
audience.
5. Disclosure of your information
5.1 We may disclose your personal information to any of our
associated third parties.
5.2 We may disclose your personal information to third parties:
5.2.1 In the event that we sell or buy any business or assets, in
which case we may disclose your personal data to the prospective
seller or buyer of such business or assets.
5.2.2 If we are under a duty to disclose or share your personal
data in order to comply with any legal obligation, or in order to
enforce or apply our Terms of Use or relevant terms and conditions
of supply of goods, services and/or information and other
agreements; or to protect the rights, property, or safety of our
employees, customers, or others. This includes exchanging
information with other companies and organisations for the purposes
of fraud protection and credit risk reduction.
6. Your rights
6.1 You have the right to ask us not to process your personal data
for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent
such processing by checking certain boxes on the forms we use to
collect your data. You can also exercise the right at any time by
contacting us at visitscotland@visitscotland.com.
6.2 Our site may, from time to time, contain links to and from the
websites of our partner networks, advertisers and affiliates. If
you follow a link to any of these websites, please note that these
websites have their own privacy policies and that we do not accept
any responsibility or liability for these policies. Please check
these policies before you submit any personal data to these
websites.
7. Access to information
The Data Protection Act 1988 gives you the right to access
information held about you. Your right of access can be exercised
in accordance with the Act. Any access request may be subject to a
fee of £10 to meet our costs in providing you with details of the
information we hold about you.
8. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be
posted on this page and, where appropriate, notified to you by
e-mail.
9. Contact
Questions, comments and requests regarding this privacy policy
are welcomed and should be addressed to visitscotland@visitscotland.com.
10. ClickTale
This site also uses ClickTale web analytics service. ClickTale
may record mouse clicks, mouse movements, scrolling activity as
well as any text you type in this website. ClickTale does not
collect personally identifiable information that you do not
voluntarily enter in this website. ClickTale does not track your
browsing habits across web sites which do not use ClickTale
services. For more information see Privacy Policy for Information
Collected by the ClickTale Web Analytics Service. We are using the
information collected by ClickTale service to increase our site's
usability and make it a more enjoyable experience for you to browse
it.
You can choose to disable the Service at www.clicktale.net/disable.html
