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Visit Scotland | Alba

We welcome suggestions and feedback to improve accessibility on this website. If you are experiencing any difficulties accessing the information set out on our pages, please email us at visitscotland@visitscotland.org.

1. View visitscotland.org your way

We want as many people as possible to be able to use our website. That means you are able to:

  • Change the colours, contrast levels and font styles.
  • Magnify the page to 200% or more without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using assistive technologies.

 

We implemented the following accessibility features on our website, particularly around accessible navigation:

  • We have a "skip to main content" feature to help keyboard and screen reader users skip repeated content.

  • Headings and interactive elements are identified correctly in the page markup. This makes them compatible with common screen reader shortcuts, allowing screen reader users to parse the site easier.

  • For keyboard navigation, users can tab to all and tab away from all elements, and tab order is logical.

  • A clear visible focus is present on the page while using keyboard navigation.

  • Our pages are well structured with hierarchical headings.

2. Known issues 

Current known accessibility issues on the site are: 

  • Most PDF documents within visitscotland.org are not accessible to screen reader software.  We are currently reviewing and prioritising those which should be converted into HTML or an accessible PDF format.

  • Online eBooks on visitscotland.org are not fully accessible so are provided alongside a plain text version to support the use of screen reader software.

  • Colour contrast. Occasionally text on images and icons have low contrast ratio and might be difficult to see for visual impaired users. 

  • Screen reader users are not given enough warning when opening an external page. Navigation can be difficult on some sites in the network.

  • A small number of status or error messages might not be picked up by screen readers.

  • Occasionally links to articles or videos are not properly described on screen reader software.

  • Some images are missing alternative text and some videos are currently missing or use auto-generated captions.

  • The interactive graph on our international visitors page is not keyboard or screen reader accessible.

 

 

  • Mobile navigation on some pages within visitscotland.org is quite difficult: some pages are not optimized for tablet/mobile.

  • Cookie banners and policies are going to be updated.  

  • Form validation needs improvements to be perfectly accessible.

  • Search Forms have poor error tolerance, no suggestions to refine the query are provided.

  • On some browsers, screen readers may have difficulty operating the search button.

  • Keyboard navigation is available on most pages but still needs improvements:

  1.  The sequential navigation via tabbing might occasionally be difficult due to unclear visual clues on focused elements.
  2. Parts of the menu cannot currently be accessed using keyboard alone.
  3. When a pop-up is open, users can occasionally interact with content on the page behind.
  • Further, our Events Funding Portal, hosted by govService, contains several of the accessibility issues listed above; in particular those related to PDFs, colour contrast, form validation and keyboard navigation. Read more about govService on granicus.com.

3. Other websites

On desktop resolutions, this website presents a Universal Navigation menu that links to other VisitScotland Websites:

Where a specific Accessibility statement does not exist on each of these sites then the known issues list above will likely apply.

4. Report problems

If you need information on this website in a new format or find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at:

We'll consider your request and get back to you in five working days. 

5. Useful links

For more information and help about changing your browser settings check the BBC's My Web My Way.

Visit the BBC's My Web My Way pages.

My Computer My Way offer guides to using assistive technologies to use websites with a range of devises.

Go to My Computer My Way on abilitynet.org.uk

Related links