VIP toolkit

 

Please use these documents to carry out your self assessment, this will be checked by VisitScotland staff during their next visit.

 

PDF document Please read these guidelines for completing the downloadable templates - size 324kb

 

VisitScotland Information Partner (VIP) Programme templates
PDF document What's on this week template - size 286kb
PDF document What to see and do (including Food and Drink, Shopping and Hidden Gems) template - size 292kb
PDF document Wi-Fi Poster template - size 300kb
PDF document Practical Information template - size 260kb

 

 

To help you complete your templates, here are some examples.
PDF document What's on this week example - size 229kb
PDF document What to see and do example - size 232kb
PDF document Wi-Fi example - size 209kb
PDF document Practical Information example - size 125kb

 

Please also display the PDF document Customer Service Promise - size 124kb

 

For further details on customer service or product knowledge training please download our useful list:

 

PDF document VIP Programme additional resources - size 117kb

Delivering for tourism Image of front cover of document VisitScotland activity highlights VisitScotland activity
Working for Us VisitScotland employees Job vacancies at VisitScotland Vacancies
Holidays in Scotland People Link to VisitScotland's Holiday site Holiday Information