Small Serviced Accommodation

Small Serviced Accommodation includes the following business types:

  • B&B
  • Farmhouse
  • Guest Accommodation
  • Guest House
  • Inn Restaurant with Rooms

PDF download image  Guidance notes for Small Serviced Accommodation - size 2mb
PDF download image  Criteria for Small Serviced Accommodation - size 118kb


Small serviced accommodation providers are also required to implement at least 17 out of (up to) 38 sustainability actions which are reviewed to achieve the minimum standards for Quality Assurance.

PDF document Sustainability Actions for Small Serviced accommodation - size 243kb



Taste Our Best

Taste Our Best is VisitScotland's Quality Assurance food and drink scheme.

Serviced accommodation businesses in the VisitScotland Quality Assurance Scheme will benefit from a Taste Our Best assessment, carried out as part of their overnight Quality Assurance assessment.


PDF document Taste Our Best criteria and guidance notes - size 146 kb


For further advice on how to promote the provenance of your food offer to help you achieve Taste Our Best download our Promoting Provenance guide:


PDF document Promoting Provenance - size 2 MB



Welcome Schemes

A range of Welcome Schemes has been developed by VisitScotland to complement our Quality Assurance Scheme. VisitScotland's Welcome Schemes recognise the efforts of quality assured businesses to cater for the needs of visitors with specific interests.  Assessment is based on the provision of facilities and services and recognises efforts made by operators to provide for visitors.


Welcome Scheme participation is now part of the Quality Assurance Scheme at no additional cost.  If you wish your grading to include any of the specific Welcome Schemes you must complete the application form and your advisor will check that you meet the criteria at the time of their visit.


View the Welcome Scheme criteria documents and application form.



Digital Review

A Digital Review is available free of charge to businesses that are part of our Quality Assurance scheme.


A Digital Review is carried out by your VisitScotland Industry Relationship Manager and provides an overview of your website and, where possible, your website users with feedback about possible improvements and changes.

PDF document Digital Review - size 124 kb

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