Small Serviced Accommodation

Small Serviced Accommodation includes the following business types:

  • B&B
  • Farmhouse
  • Guest Accommodation
  • Guest House
  • Inn Restaurant with Rooms

PDF download image  Guidance notes for Small Serviced Accommodation - size 1.58mb
PDF download image  Criteria for Small Serviced Accommodation - size 120kb


Small serviced accommodation providers are required to implement at least 18 out of (up to) 38 sustainability actions achieve the minimum standards for Quality Assurance. In 2019 this will increase to 19 actions.

PDF document Sustainability Actions for Small Serviced accommodation - size 293kb



Taste Our Best

Taste Our Best is VisitScotland's Quality Assurance food and drink scheme.

Serviced accommodation businesses in the VisitScotland Quality Assurance Scheme will benefit from a Taste Our Best assessment, carried out as part of their overnight Quality Assurance assessment.


PDF document Taste Our Best criteria and guidance notes - size 146 kb


For further advice on how to promote the provenance of your food offer to help you achieve Taste Our Best download our Promoting Provenance guide:


PDF document Promoting Provenance - size 2 MB



Welcome Schemes

A range of Welcome Schemes have been developed by VisitScotland to complement our Quality Assurance Scheme.


Welcome Scheme participation is part of the Quality Assurance Scheme at no additional cost. If you wish your grading to include any of the specific Welcome Schemes please complete the application form and your advisor will check that you meet the criteria at the time of their visit.


View the Welcome Scheme criteria documents and application form.



Digital support

Find out how you can promote your business through digital platforms including We provide support to businesses in the form of our business surgeries and digital reviews to help you take advantage of your digital marketing options. 


In addition to the support we can provide, the Digital Tourism Scotland website is an essential resource for any businesses looking to use digital marketing and technology to grow their business. 


Find out more about our business surgeries, digital reviews and Digital Tourism Scotland here.

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