Hotel and Exclusive Use Venue

The following are covered under hotel classification:

  • Hotel
  • Country House Hotel
  • Small Hotel
  • Town House
  • Metro Hotel
  • Exclusive Use Venue, the definition of an exclusive use venue is:
  1. An accommodation venue for one customer or party with a minimum let of one day;
  2. Which has a minimum of three letting bedrooms;
  3. Holds a residential licence or equivalent;
  4. Provides a full range of services to guests including all meals.
Front cover of Hotel QA guide  

PDF download image  Hotel and Exclusive Use Venue criteria - size 1.35mb


Hotel accommodation and Exclusive Use Venues are also required to implement at least 17 out of (up to) 38 sustainability actions which are reviewed to achieve the minimum standards for Quality Assurance.


PDF document Sustainability Actions for Hotels and Exclusive Use Venues - size 238kb




Taste Our Best

Taste Our Best is VisitScotland's Quality Assurance food and drink scheme.

Hotel accommodation and Exclusive Use businesses in the VisitScotland Quality Assurance Scheme will benefit from a Taste Our Best assessment, carried out as part of their overnight Quality Assurance assessment.


PDF document Taste Our Best criteria and guidance notes for Hotels - size 145kb

PDF document Taste Our Best criteria and guidance notes for Exclusive Use Venues - size 534kb


For further advice on how to promote the provenance of your food offer to help you achieve Taste Our Best see our Promoting Provenance guide:

PDF document Promoting Provenance - size 2mb



Welcome Schemes

A range of Welcome Schemes has been developed by VisitScotland to complement our Quality Assurance Scheme. VisitScotland's Welcome Schemes recognise the efforts of quality assured businesses to cater for the needs of visitors with specific interests.  Assessment is based on the provision of facilities and services and recognises efforts made by operators to provide for visitors.


Welcome Scheme participation is now part of the Quality Assurance Scheme at no additional cost. If you wish your grading to include any of the specific Welcome Schemes you must complete the application form and your advisor will check that you meet the criteria at the time of their visit.


View the Welcome Scheme criteria documents and application form.



Digital Review

A Digital Review is available free of charge to businesses that are part of our Quality Assurance scheme. A Digital Review is carried out by your VisitScotland Industry Relationship Manager and provides an overview of your website and, where possible, your website users with feedback about possible improvements and changes.

PDF document Digital Review - size 124kb

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