This section covers: 

  • Hostel
  • Backpackers
  • Group Accommodation
  • Activity Accommodation
  • Camping Barn, Bod or Bothy
  • Bunkhouse

PDF document Guidance Notes for Hostel - size 676kb


Each property is recognised by a classification ‘type’. The range of facilities and services expected in your establishment depends on its classification:


PDF document Hostel, Backpackers, Group Accommodation and Activity Accommodation Criteria - size 428kb

PDF document Camping Barn, Bod or Bothy Accommodation Criteria - size 284kb

PDF document Bunkhouse Criteria - size 304kb


Hostel accommodation providers are also required to implement at least 15 out of (up to) 38 sustainability actions which are reviewed to achieve the minimum standards for Quality Assurance.


PDF document Sustainability Actions for Hostels - size 239kb



Welcome Schemes


A range of Welcome Schemes has been developed by VisitScotland to complement our Quality Assurance Scheme. VisitScotland's Welcome Schemes recognise the efforts of quality assured businesses to cater for the needs of visitors with specific interests.  Assessment is based on the provision of facilities and services and recognises efforts made by operators to provide for visitors.


Welcome Scheme participation is now part of the Quality Assurance Scheme at no additional cost. If you wish your grading to include any of the specific Welcome Schemes you must complete the application form and your advisor will check that you meet the criteria at the time of their visit.


View the Welcome Scheme criteria documents and application form.



Digital Review


A Digital Review is available free of charge to businesses that are part of our Quality Assurance scheme. A Digital Review is carried out by your VisitScotland Industry Relationship Manager and provides an overview of your website and, where possible, your website users with feedback about possible improvements and changes.

PDF documentDigital Review - size 124kb

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