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Quality Assurance

 

High-quality service and facilities are crucial to making Scotland a must-visit, must-return destination. VisitScotland offers support to businesses to ensure that you meet and exceed the high standards expected by your guests. We play a vital role in assessing quality and service standards with our internationally recognised Quality Assurance Scheme.

 

Do you know?

• How many businesses in Scotland are part of the Quality Assurance Scheme?

• What visitors say about the Quality Assurance grade?

• What makes the Scottish Quality Assurance Scheme special?

Get answers to these questions and learn more about how VisitScotland's Quality Assurance scheme can benefit you. Find out what real businesses like yours have said about the QA Scheme and why they think you should join...

 

 Why Join our Quality Assurance Scheme? - size 280kb

Advisory Visits Information on Advisory Visits for businesses aiming for a specific grading. Accommodation Guidance notes and quality assurance criteria for all types of accommodation. Attractions and Activity Venues Criteria and guidance notes for attractions, activity and art venues Pubs and bars Guidance notes and quality assurance criteria for pubs and bars. Restaurants Criteria, fees and schedule of conditions for the Food Quality Assurance Scheme. Welcome Schemes Details of VisitScotland's Welcome Schemes and how to apply.

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