Web Booking Engines

 

With 64% of visitors booking accommodation online it is essential that accommodation businesses provide this option.

A booking engine (or property management system), is a web-based system that allows businesses to accept bookings online either through their website or through a third party booking site. These systems offer administration and management facilities, where businesses can add room availability and prices.

 

VisitScotland displays external availability on visitscotland.com for accommodation bookings.  The new and improved business listings on the site have been designed to reflect what visitors are looking for and drive as many referrals as possible to businesses. There were 1.2 million referrals in 2015, up 5% on the previous year

 

To date, we work with 14 different booking engine providers and this list will continue to grow. Working with these booking engines gives a wider choice of booking platforms for businesses to display their availability thereby presenting consumers with a wider choice of places to stay.

 

To appear in an accommodation search that includes preferred dates you must be working with an integrated booking engine. Approximately 1/3 of accommodation providers with a listing on visitscotland.com already do so, meaning that they have the opportunity to tap into the 3.5 million searches for accommodation availability each year.

 

Benefits of moving to a supported booking engine summarised:

  • Your room availability and pricing will only need to be maintained in one place
  • Your live room availability will be searchable on www.visitscotland.com and will be displayed (alongside your pricing) on the site when someone carries out an accommodation search with the date specified. They will then be able to complete the reservation on the booking page provided by your Booking Engine.
  • Visitor Service Advisors in the VisitScotland iCentre network are able to view live availability on www.visitscotland.com, but use different technology to complete the booking. To be able to take bookings via the iCentre, an accommodation provider should ensure that they have entered rooms and guide prices onto the VisitScotland Extranet - please see page seven of the Essential Extranet User Guide for more information.
  • Your business will continue to benefit from exposure to the 20 million annual visitors who use visitscotland.com. 

Booking Engine Providers


Here is a list of booking engines that are currently integrated with VisitScotland. As further booking engines integrate, the list of partners will be updated.

 

Beds24 Freetobook
Booking.com  LovetoEscape
Bookster MyUK.travel
Cottages & Castles Private House Stays
Discover Scotland Queensborough
Edinburgh View Supercontrol
Eviivo SYHA

 


 

Choosing a Booking Engine

 

Here are some questions to ask before you decide on what system suits your business needs:

  1. Does your product offer a booking engine for my sector?
  2. Do you charge a setup fee?
  3. Do you charge an annual fee or any other fees?
  4. What are your rates of commission (if any)?
  5. Do I need to host my website with you?
  6. Do you insert the booking system code into my website, or do you send the code to me to deal with? Is there a charge for this?
  7. Can the system accept secure payment via major credit cards?
  8. Can the system accept payment via PayPal etc? 
  9. What customer support do you offer? Is it by phone/email/Livechat? What are your operating hours for support?
  10. How long is the contract?

Web booking integration with your visitscotland.com listing

 

Once you have selected a booking engine that suits your needs, you will be required to enter its details into the VisitScotland Extranet in order to display availability.

 

For a short guide on how to do this, please download this PDF document:

PDF documentWeb booking integration with your visitscotland.com listing - size 268 kb

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