Glasgow Welcomes: Supervisory Skills

Do you feel that there are not enough hours in the day? Or that people don’t carry out your instructions properly? Are your team members getting you down with their negative attitudes? Do you feel you have to do everything yourself to ensure that jobs are done properly and to your standards?


It’s also very relevant to those who have attended the Glasgow Welcomes: Leading Service Excellence workshops and wish to add to their skills.


Workshop topics:

Session 1: Effective Communication Skills - Getting the message across to your team.

Session 2: Motivating the team.

Session 3: Delegations Skills - Developing an effective team.


Course fee includes the series of three workshops, refreshments, badge and certificate (awarded on successful completion of all three workshops).

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