Glasgow Welcomes: Supervisory Skills

In response to requests from local tourism & hospitality businesses, the highly successful Glasgow Welcomes: Supervisory Skills programme is offered as a suite of 3 half-day workshops. This allows participants to implement the learning within their business.

 

The Supervisory Skills workshops are aimed at supervisors and team leaders of all tourism-related businesses and organisations, whether new to the role or requiring a refresher. It’s also very relevant to those who have attended the Glasgow Welcomes: Leading Service Excellence workshops and wish to add to their skills.

 

Workshop topics:

Session 1: Effective Communication Skills - Getting the message across to your team.

Session 2: Motivating the team.

Session 3: Delegations Skills - Developing an effective team.

 

Course fee includes the series of three workshops, refreshments, badge and certificate (awarded on successful completion of all three workshops).

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