Exceeding Visitor Expectations

  • Date from: 15/11/17 09:00
  • Date to: 15/11/17 16:30
  • Venue: Stirling Castle
  • Cost: £90.00 + VAT
  • Organiser: VisitScotland, ASVA and Welcome to Excellence Training
  • Email contact: info@asva.co.uk
  • Url: www.asva.co.uk/ma-event-details.php?id=2234
  • Phone:
  • Segment: Attraction Providers
  • Topic: Customer Care
  • Region: National

This workshop is tailor-made for the Visitor Attractions sector, designed for staff of all levels and closely aligned to the Quality Assurance Scheme providing insight into the expectations of delivering exceptional standards of customer service, hospitality and friendliness.


Delivering for tourism Image of front cover of document VisitScotland activity highlights VisitScotland activity
Working for Us VisitScotland employees Job vacancies at VisitScotland Vacancies
Holidays in Scotland People Link to VisitScotland's Holiday site Holiday Information